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How Secure Is Your Company Data in the Cloud?

The cloud is not just storage. Find out how well-protected your company data really is.

The Context Every IT Leader Must Know

The massive adoption of cloud-based ERP and WMS solutions has transformed the operational efficiency of thousands of companies. However, this migration has also exponentially expanded the attack surface available to cybercriminals. According to IBM's Cybersecurity Report, in 2024 the average global cost of a data breach reached 4.88 million dollars, and organizations take an average of 277 days to identify and contain an incident.

The data is compelling: 27% of companies have suffered security breaches in their public cloud infrastructure. 23% of cloud incidents originate from misconfigurations. In Mexico, 63% of companies suffered at least one cybersecurity incident in 2024.

The Most Critical Threats to ERP and WMS Systems in the Cloud

Ransomware targeting operational data. ERP systems contain the informational core of a company: inventories, purchase orders, payroll, financial statements and customer data. A successful ransomware attack can completely paralyze operations. 81% of companies faced ransomware attempts in 2023, and 41% admitted to having paid the ransom.

Phishing and access credential theft. More than half of organizations cite phishing as the primary vector for credential theft in cloud environments. The human factor is present in 68% of data breaches, according to Verizon's DBIR 2025 report.

Cloud environment misconfigurations. The shared responsibility model between the cloud provider and the customer creates security gray areas. Most insecure configurations occur on the customer side: overly broad access permissions, lack of network segmentation and absence of continuous monitoring.

API and microservice attacks. Modern ERPs expose multiple APIs for third-party integration. According to Salt Security, 94% of organizations reported API security issues during 2023, with a 60% increase in attacks compared to the previous year.

The Security Standards Your Provider Must Meet

  • ISO 27001 plus ISO 27017/27018: ISO 27001 is the international standard for information security management, recognized in more than 160 countries. Its certification requires independent auditing and demonstrates an active Information Security Management System
  • SOC 2 Type II: verifies security controls, availability, processing integrity, confidentiality and privacy over an actual operating period (minimum 6 months)
  • AES-256 and TLS 1.3 encryption: data encryption at rest and in transit are industry standards that every cloud ERP/WMS provider must implement
  • Multi-Factor Authentication (MFA): dramatically reduces the risk of unauthorized access through credential theft

    • Zero Trust Architecture: The Model for Cloud ERP Environments

    In 2025, the organizations that most effectively protect their ERP and WMS systems are those that have adopted Zero Trust architecture. This model is based on the principle of "never trust, always verify" and is implemented through:

  • Least-privilege access policies: each user accesses only the modules and data they need for their function
  • Network microsegmentation: system areas are isolated to contain potential breaches and prevent lateral movement by attackers
  • Continuous behavioral monitoring: real-time anomaly detection through artificial intelligence
  • Identity and access management (IAM): complete traceability of who accesses, when, and what they modify inside the system

    • What You Should Ask Your Software Provider

  • Where is my data physically located?
  • What current security certifications do you hold (ISO 27001, SOC 2 Type II)?
  • What happens to my data if I cancel the contract?
  • What is the disaster recovery time (RTO/RPO)?
  • Do I have access to my backups and are they tested periodically?
  • What third-party integration APIs exist and how are they governed?

    • Roadmap for Strengthening Your ERP Cloud Security

  • Audit your provider's certifications: demand current ISO 27001 and SOC 2 Type II documentation
  • Implement MFA on all system access, without exceptions
  • Review and segment access permissions by role, eliminating accumulated privileges
  • Establish an incident response plan with defined recovery times
  • Encrypt all backups and periodically validate that recovery works correctly
  • Continuously train your team: 68% of breaches originate in human error

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